You may experience an orthodontic emergency during your treatment - like a loose bracket or a broken wire. Learn more about what you can do in case of an orthodontic emergency at True North Orthodontics in Calgary.

Orthodontic Emergencies

Occasionally, a patient may require care outside of his or her regularly scheduled appointments with our orthodontist.

In cases such as this, an emergency appointment may be scheduled with our orthodontist to make you more comfortable and fix the issue.

We may have to book a longer appointment to completely fix the problem. Our staff will explain the procedure to you according to the specific situation.

Call us if you experience the following:

General Soreness or Discomfort

When you get your braces on, you may feel general soreness in your mouth and teeth may be tender to biting pressures for three to five days. This can be relieved by rinsing your mouth with a warm saltwater mouthwash.

Dissolve one teaspoonful of salt in 8 ounces of warm water, and rinse your mouth vigorously. Placing Orabase on the affected area may help; this can be found in a pharmacy. If the tenderness is severe, take aspirin or whatever you normally take for headache or similar pain.

The lips, cheeks and tongue may also become irritated for one to two weeks as they toughen and become accustomed to the surface of the braces. You can put wax on the braces to lessen this. We'll show you how!

Loose Appliance

If your appliance is poking you, place wax on the offending part of your appliance.

Loose Bracket

If your bracket or band is still attached to the wire, you should leave it in place and put wax on it. If the wire comes out entirely, wrap the bracket with a tissue.

Loose or Poking Wire

Using a pencil eraser, push the poking wire down or place wax on it to alleviate the discomfort.

Lost Retainer

If you have lost your retainer please call our office to have it replaced immediately. Not wearing your retainer will cause your teeth to shift. We will need to take new impressions and there will be a fee to replace the retainers.

Food Stuck in Teeth

If food becomes stuck in the brackets or on the wire, use a piece of orthodontic floss to gently dislodge the food. Please refer to your handout of foods to avoid to ensure that you are not risking your braces’ integrity with a particular food type.


If the mouth or surrounding area sustains trauma, please contact our office to describe the injury. An appointment will be arranged as necessary.

Should the problem occur after office hours or on a weekend, please follow the directions on the office answering machine in order to contact a staff member. According to the situation, every effort will be made to remedy the problem as soon as possible.

Orthodontic Emergencies, Calgary Orthodontist

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